Privacy Policy

Effective Date: February 26, 2026

Introduction

Welcome to LecSnap ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

By using the LecSnap App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.

Last Updated: February 26, 2026

1. Information We Collect

1.1 Personal Information

We may collect personal information that can be used to identify you, including:

  • Email Address: When you contact us for support or feedback, or when you link your Apple ID
  • Apple ID Information (if you choose to sign in with Apple):

    • - Apple User Identifier (a unique, anonymous ID provided by Apple)

    - Email address (your real email or Apple's Private Relay email, depending on your choice). Note: You have the option to hide your real email address when signing in with Apple; in this case, Apple provides a unique private relay address.

    - Full name (only if you choose to share it during the first sign-in). Apple allows you to edit or remove your name before sharing.

  • Device Information: We collect information about your mobile device, including:

    • - Unique Device Identifier (Device ID)

    - Operating system version

    - Device model and manufacturer

    - Mobile network information

    - IP address

    1.2 Content You Provide

    When you use the App, you may provide:

  • Video and Audio Files: Lectures, tutorials, or other educational content you upload for analysis
  • Recordings: Audio recordings created using the App's built-in recording feature
  • Chat Messages: Messages sent to our AI assistant

    • 1.3 Automatically Collected Information

    We automatically collect certain information when you use the App:

  • Usage Data: How you interact with the App, including features used, time spent, frequency of use, content type analyzed (video/audio), and types of content sources (e.g., public web links, local file uploads)
  • Performance Data: App crashes, system activity, and performance metrics
  • Analytics Data: User behavior patterns and preferences

    • 1.4 Payment Information

    For Pro subscribers, we collect:

  • Payment Data: Payment is processed through Apple App Store (iOS) or Google Play Store (Android). We do not collect or store your credit card or payment information directly. Payment processing is handled by RevenueCat and the respective app stores.
  • Subscription Details: Subscription type, start date, renewal date, and entitlement status

    • 2. How We Use Your Information

    We use the information we collect for the following purposes:

    2.1 Core Service Delivery

  • Content Analysis: To process your video and audio files using AI technology (Google Gemini, Groq) to generate summaries, notes, and mind maps
  • Service Provision: To provide and maintain the core functionality of the App
  • Account Management: To manage your subscription status and entitlements
  • Cross-Device Synchronization: If you link your Apple ID, we use your Apple User Identifier to associate your data and subscriptions across multiple devices

    • 2.2 Service Improvement

  • Analytics: To understand how users interact with the App and improve our services
  • Performance Monitoring: To monitor App performance, identify bugs, and optimize user experience
  • Crash Reporting: To collect crash data and improve App stability

    • 2.3 Communication

  • Customer Support: To respond to your inquiries, support requests, and feedback
  • Service Updates: To send important updates about the App (e.g., new features, service changes)

    • 2.4 Service Optimization

  • Technical Improvements: To optimize service performance and user experience, we may remotely adjust technical parameters (such as AI model selection, server configuration, caching strategies, etc.). These adjustments do not change the fundamental principles regarding data collection and use outlined in this Privacy Policy.

    • 2.5 Security and Compliance

  • Fraud Prevention: To detect, prevent, and address technical issues and fraudulent activity
  • Legal Compliance: To comply with legal obligations and protect our rights

    • 3. Data Sharing and Third-Party Services

    We may share your information with the following third parties:

    3.1 AI Service Providers

  • AI Analysis Services: We use third-party AI service providers (including but not limited to Google Gemini, Groq, OpenRouter, and other AI platforms) to process and analyze your content. Data sent to these services is used solely for providing analysis results and is not used to train AI models. Processing is done in a stateless manner, meaning your content is not permanently stored by these AI providers.

    • 3.2 Authentication Services

  • Apple (Sign in with Apple): When you choose to sign in with Apple, we receive an identity token from Apple containing your Apple User Identifier and optionally your email address. We verify this token with Apple's servers. Apple does not share your password or other authentication credentials with us. For more information, see [Apple's Privacy Policy](https://www.apple.com/legal/privacy/).

    • 3.3 Backend Services

  • Firebase (Google): We use Firebase for:

    • - Crashlytics: Crash reporting and stability monitoring

    - Analytics: Usage analytics and performance monitoring

  • Google Cloud Platform: We use Google Cloud Run for hosting our backend API services
  • RevenueCat: Manages subscription billing, purchases, and customer info. RevenueCat processes payments in accordance with App Store/Play Store policies.

    • 3.4 Data Storage and Hosting

  • Google Cloud Run: Our backend API services are hosted on Google Cloud Platform's serverless computing infrastructure
  • Google Cloud Storage (GCS): Temporary storage for uploaded video/audio files during processing. Files are automatically deleted shortly after processing completes
  • Cloudflare R2: Object storage for analysis results including summaries, notes, and mind maps
  • Supabase: Cloud database for storing analysis records metadata and user data
  • Local Storage: Some data is cached locally on your device for offline access

    • 3.5 Important Notes

  • We do not sell your personal data to third parties for marketing purposes
  • Third-party service providers are bound by confidentiality obligations and data protection agreements
  • Your uploaded content (video/audio) is temporarily stored in Google Cloud Storage during processing. Files are automatically deleted within a short period after processing completes (typically within 24 hours). We do not permanently store your original media files
  • Analysis results (summaries, notes, mind maps) are stored in Cloudflare R2 for your future access, with metadata stored in Supabase database
  • Apple ID data is used solely for account identification and cross-device synchronization. We do not use it for marketing or share it with third parties except as described in this policy

    • 4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption: Data is encrypted in transit using HTTPS/TLS
  • Secure Storage: Sensitive data is stored securely using industry-standard encryption
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Audits: We regularly review our security practices

    • However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

    5. Data Retention

    We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

  • Analysis Records: Stored indefinitely unless you delete your account
  • Uploaded Content: Processed and discarded from our servers; may be cached locally on your device
  • Usage Data: Typically retained for up to 12 months for analytics purposes
  • Account Data: Retained until you request account deletion
  • Apple ID Data: Your Apple User Identifier and associated email are retained as long as your account exists. Upon account deletion or when you revoke the App's access to your Apple ID, this data is permanently deleted within 30 days.

    • 5.1 Apple ID Credential Revocation

    If you revoke the App's access to your Apple ID through your device settings (Settings → [Your Name] → Password & Security → Apps Using Apple ID → LecSnap → Stop Using Apple ID), Apple will notify us. Upon receiving this notification:

  • Your Apple ID association with our service will be removed
  • Your account will revert to a guest (device-only) account
  • Your analysis records and subscription status will remain accessible on your current device
  • Cross-device synchronization will no longer be available until you sign in with Apple again

    • 6. Your Privacy Rights

    Depending on your location, you may have the following rights:

    6.1 Access and Portability

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Portability: Receive your data in a structured, machine-readable format

    • 6.2 Correction and Deletion

  • Right to Correct: Request correction of inaccurate or incomplete data
  • Right to Delete: Request deletion of your personal data (subject to legal obligations)

    • 6.3 Objection and Restriction

  • Right to Object: Object to the processing of your personal data
  • Right to Restrict: Request that we limit how we use your data

    • 6.4 Account Deletion

    You can delete your account and all associated data by:

  • Going to Settings → Delete Account in the App
  • Contacting us at [lecsnap@thecgcode.com](mailto:lecsnap@thecgcode.com)

    • Account deletion is permanent and cannot be undone. You will lose access to all your analysis records and subscription status.

    Note for Apple ID users: Deleting your account in the App will remove your data from our servers, including the association with your Apple ID. However, to fully revoke the App's access to your Apple ID, you should also go to your Apple ID settings: Settings → [Your Name] → Password & Security → Apps Using Apple ID → LecSnap → Stop Using Apple ID.

    7. Children's Privacy

    The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

    8. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

    Our third-party service providers (Google, Supabase, RevenueCat) may operate servers in various countries. You can review their respective privacy policies for more information.

    9. Cookies and Tracking Technologies

    We use the following tracking technologies:

  • Firebase Analytics: To analyze user behavior and App performance
  • Crashlytics: To collect crash reports and improve stability
  • Device Identifiers: To identify your device and provide personalized service

    • We do not use cookies for marketing or advertising purposes.

    10. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy in the App
  • Sending a notification through the App
  • Sending an email (if you have provided one)

    • Your continued use of the App after the effective date of the revised policy constitutes your acceptance of the changes.

    11. California Privacy Rights (CCPA)

    If you are a resident of California, you have specific rights regarding your personal information:

  • Right to Know: Categories of personal information we collect, use, and share
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal data)
  • Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

    • To exercise these rights, please contact us at lecsnap@thecgcode.com.

    12. European Privacy Rights (GDPR)

    If you are a resident of the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

    12.1 Legal Basis for Processing

    We process your data based on:

  • Contract Performance: To provide the Services you have requested
  • Legitimate Interests: To improve our Services, prevent fraud, and ensure security
  • Consent: For optional features such as Sign in with Apple (you can withdraw consent at any time)
  • Legal Obligations: To comply with applicable laws

    • 12.2 Your GDPR Rights

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing

    • 12.3 Data Controller

    LecSnap acts as the data controller for the personal data collected through the App.

    12.4 Complaints

    You have the right to lodge a complaint with a supervisory authority in your country of residence if you believe we have violated your privacy rights.

    To exercise your GDPR rights, please contact us at lecsnap@thecgcode.com.

    13. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: [lecsnap@thecgcode.com](mailto:lecsnap@thecgcode.com)
  • Website: [https://thecgcode.com/lecsnap](https://thecgcode.com/lecsnap)
  • App: In-App Settings → Contact Us

    • We will respond to your inquiry within 30 days.

    14. Third-Party Privacy Policies

    We encourage you to review the privacy policies of the third-party services we use:

  • Apple: [https://www.apple.com/legal/privacy/](https://www.apple.com/legal/privacy/)
  • Google (Firebase/Gemini/Cloud Storage): [https://policies.google.com/privacy](https://policies.google.com/privacy)
  • Cloudflare: [https://www.cloudflare.com/privacypolicy/](https://www.cloudflare.com/privacypolicy/)
  • RevenueCat: [https://www.revenuecat.com/privacy](https://www.revenuecat.com/privacy)
  • Supabase: [https://supabase.com/privacy](https://supabase.com/privacy)

    • This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which our company is established, without regard to its conflict of law provisions.

    LecSnap

    *Last Updated: February 26, 2026*