LecSnap Support

Welcome to the LecSnap support page. We are here to help you get the most out of your app experience.

Contact Us

If you need assistance, have feedback, or want to report an issue, please reach out to our support team:

  • Email: lecsnap@thecgcode.com

    • We aim to respond to all inquiries within 24-48 hours during business days.

    Frequently Asked Questions

    How do I restore my purchases?

    You can restore your purchases by going to Settings → Restore Purchases inside the LecSnap app.

    I found a bug. How do I report it?

    Please email us at lecsnap@thecgcode.com with a description of the bug and, if possible, screenshots or steps to reproduce it. You can also use the Contact Us or Send Feedback options inside the App settings.

    How do I manage or cancel my subscription?

    Subscriptions are managed directly through the Apple App Store or Google Play Store. You can cancel your subscription inside the settings of your device's respective app store.

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    LecSnap

    *Last Updated: February 2026*